The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Children's Soft Play. The collective work includes works that are licensed to Children's Soft Play Copyright 2012 Children's Soft Play,  ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Children's Soft Play or purchasing Children's Soft Play products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Children's Soft Play or to purchase Children's Soft Play products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Children's Soft Play.
You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of  Children's Soft Play used in the site are trademarks or registered trademarks of Children's Soft Play.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, disclaims all Children's Soft Play warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.Children's Soft Play does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Children's Soft Play  does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
All actual shipping charges (both ways) will be deducted from your credit.
If an item is marked FREE shipping, the actual shipping fees will be charged.
Returns are subject to a 20% restocking charge.
No refunds on custom made products.
Products must be returned to Children's Factory after obtaining a Return Authorization Form.
Items returned without an RA# will be refused.
Please email us at: sales@childrenssoftplay.com for a return authorization.

All items will be shipped via FedEx or truckline based upon the size, value, and characteristics of the item.
We outer box or palletize most large items for protection during transit.  
Shipping and handling fees include a small fee for packaging material.
If you have a question about shipping and handling fees, please ask before buying an item. 
Please provide a phone number and contact name for all shipments in case there is a problem in delivery.
We only ship to the Continental US.

Freight Delivery, (5-7 business days)
Some heavy or oddly shaped items must be shipped alone via a freight trucking company. Usually, Oversized items arrive in 5-7 full business days after leaving the warehouse.

Business days are Monday-Friday, excluding federal holidays within the United States. Because this is a larger and heavier item, it can only be sent via ground freight; therefore, we cannot offer expedited shipping. The freight trucking company is not responsible for unloading the item from the truck or carrying the item into the building. Your item is likely to be heavy and large; therefore, we recommend that you have someone with you to help you unload the item and bring it inside.

Large or heavy items are shipped via truckline and secured to a pallet for protection.
Shipments must be addressed to a location that is accessible by large trucks. Someone must be available throughout the day to accept and unload the item.
Shipments to residential areas or sites that require appointments, lift gates, inside delivery, or other special delivery requirements will have additional charges. These charges are usually $100 to $150, and must be paid before delivery. Failure to disclose and pay for such special delivery requirements will result in your item being held for payment or returned to us. This will result in additional shipping charges that must be paid before the item will be re-shipped to you. You are responsible for disclosing the need for residential delivery, inside delivery, appointments, the need for help unloading, etc.
Home based businesses are still classified as a residential delivery and will be subject to a residential delivery fee.
Most items are palletized, strapped, and shrink-wrapped for protection. If you are verifying or obtaining shipping quotes, please ask for actual weight and dimensions rather than relying upon the manufacturer's spec sheets.
Please provide a contact name and phone number in case there are any problems in delivery.
We only ship to the Continental US.

Limitation of Liability

Children's Soft Play shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Children's Soft Play has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Children's Soft Play product is mistakenly listed at an incorrect price,

Children's Soft Play reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Children's Soft Play reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Children's Soft Play shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Children's Soft Play  without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Children's Soft Play may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Children's Soft Play.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of  products) Children's Soft Play shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Children's Soft Play products) must be commenced within one (1) year after the claim or cause of action arises.Children's Soft Play's  failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Children's Soft Play may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Children's Soft Play or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Children's Soft Play does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Children's Soft Play is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Children's Soft Play reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to  Children's Soft Play in its sole discretion.

You agree to indemnify, defend, and hold harmless Children's Soft Play , its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Children's Soft Play may link to sites operated by third parties. However, even if the third party is affiliated with Children's Soft Play, Children's Soft Play has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Children's Soft Play. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Children's Soft Play seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Left Continue shopping
Your Order

You have no items in your cart